We understand that our visitors and members need to be in control of their
personal information. This policy explains how and why we collect information
from you and how we use it. Our policies and systems are designed to give you a
private, secure means of communicating with us and using the services of our
site.
1. Sites and Services to Which this Policy Applies
This
statement describes the privacy practices for all current and future Kaplan web
sites and services.
We may share the information you provide when you
join Kaplan Higher Education with any other Kaplan sites or services, since it will
make your visits to our sites easier and save you the inconvenience of
re-registering. Any reference to "we," "us," or "Kaplan Higher Education" in this
policy applies to all these web sites and services.
2. Information You
Provide to Us When We Collect Information From You
We may ask you for
personal information when you join our site, visit certain areas, enter a
contest or sweepstakes, play games, complete surveys, submit content, take
tests, enroll in courses, subscribe to a newsletter, or ask us for additional
information.
We collect personally identifiable information from you only
when you voluntarily submit it. Providing personally identifiable information is
not required for using our site. If you choose not to provide your personal
information, you can still visit our site, but you will not be able to join it,
and you will not be able to enroll in courses.
Kaplan Higher Education may
occasionally present a special contest or promotion sponsored by another
company. We may ask you to provide personal information to qualify for entry. If
we plan to share that information with the sponsor(s), we'll let you know when
we ask for the information. We may use your personal information to "fulfill"
(e.g., to deliver a prize should you be a winner), in which case we may share
your information with an outside vendor that delivers your prize.
If you
don't want Kaplan Higher Education, our partners, or selected third parties to
contact you, you may opt out when you provide personal information, or contact
us directly to let us know. For instructions on how to do so, see the
Choice/Opt-Out/Update and Contact Us sections below. In case you
change your mind or some of your personal information changes (such as your
phone number or ZIP code), you can access all your personally identifiable
information that we collect online and maintain by editing your "My Account"
page. You can correct your information, including changing your password, by
entering the corrections directly on the form. To protect your privacy and
security, we take reasonable steps to verify your identity before granting
access or accepting corrections.
What Information We Collect. Our
site's "Join Us", "Self-Assessment" and "Lead Form" pages requires you to give
us contact information (such as your first name, last name, email address, user
name, and area (school) of interest). We also collect optional demographic
information such as other interests and referral source.
The "Enroll"
page requires you to give us all the information required by the "Join Us" page,
in addition to credit card information, physical address (street address, city,
state, zip, country), daytime phone, course selection, educational background,
US citizenship, date of birth, social security number, and gender. And it
requires you to answer the question "What prompted you to take this course?" You
may also elect to provide your evening phone number, fax number, industry,
income level, marital status, and number of children.
The "Assessment"
page requires you to give all the required information from the Enroll page. You
may elect to provide information on your work and life experience and to
complete the aptitude profile.
You may also elect to provide referral
information (including name, email address, and area of interest).
If
you're under 18 years of age, we'll also ask you to provide your parent's or
guardian's email address. (A separate section of this privacy statement
specifically addresses our privacy policies for Children Under Age
13.)
How We Use the Information You Give Us. We use customer
contact information from the Join Us, Join US/Log in, Enroll,
"Self-Assessment" and "Lead Form" pages to send you information
about our company and its subsidiaries and to send you promotional material from
some of our partners. Customer contact information is used by our internal
departments and subsidiaries to develop and refine our products and services. We
also use your contact information to contact you when necessary, and we share it
with other companies who may want to contact you. You may opt-out of receiving
future mailings; see Choice/Opt-Out/Update below.
We use the
personal information you provide us to tailor the content, services, and
advertising on our Web sites to your current and future needs.
We also
use visitor log-in information to help us ensure that our members only see and
use appropriate areas of our Web sites. For example, only visitors who have
enrolled in a course are permitted access to that course.
We use
academic, life and work experience information to determine academic and tuition
credits for our program. Unique identifiers (such as social security numbers)
are collected to verify your academic record.
We collect financial
information to check your qualifications for registration and to bill you for
products and services.
We and our subsidiaries use demographic and
profile data to tailor your experience at our site, to develop and refine our
products and services, to show you content that we think you might be interested
in, and to display the content according to your preferences.
We use
referral information to send those individuals you refer information about our
company or our subsidiaries, as well as promotional material from our partners.
This information may be aggregated and used by our internal departments to
develop and refine our products and services. This information may be shared
with other companies who may want to contact referred individuals. Referred
individuals may opt-out of receiving future mailings, see
Choice/Opt-Out/Update below.
If you provide us with your mailing
address or telephone number, we and our partners may use this information to
alert you to product upgrades, special offers, updated information, and new
services. If you provide your email address, we may contact you via email as
well.
In addition, in connection with an assignment, sale, joint venture,
or other transfer or disposition of some or all assets of Kaplan Higher Education,
or its affiliated entities, you agree that we can accordingly assign, sell,
license, or transfer to third parties any information, including personally
identifying information, you have provided to us.
Kaplan Higher Education may
disclose your information in special cases when we have reason to believe that
doing so is necessary to identify, contact, restrain or bring legal action
against someone who may be causing (intentionally or unintentionally) injury to
or interference with Kaplan Higher Education' rights or property, other The Kaplan
Colleges visitors or members, or anyone else who could be harmed by such
activities.
Kaplan Higher Education may disclose your information when we
believe in good faith that the law requires us to do so.
3. General
Information About Visitors to Our Site
Aggregate Information.
Kaplan Higher Education shares aggregate information about our visitors and members
with advertisers, business partners, sponsors, and other third parties. For
example, we may say that "x" number of individuals visited a certain area on our
website, or that "y" number of men and "z" number of women filled out our
registration form. We use this information to customize our content and programs
to deliver a better experience for our visitors and members, We do not, however,
disclose anything that could be used to identify these
individuals.
Cookies. The use of cookies is common in the Internet
industry; you'll find them used on our websites, as you will at other major
sites. "Cookies" are small text files written to your computer. They make our
websites easier for you to use because they save your preferences while you're
at our sites. Cookies also help us know which areas are your favorites, which
need a bit of improvement, and what technologies and Internet services our
visitors are using. Knowing this information helps us continually improve the
online experience for our visitors and members.
Cookies allow us to
personalize and enhance your Kaplan Higher Education experience. They help us store
and save information so that you're not constantly re-typing things like your
occupation and interests, or your password; we also use cookies to deliver
customized information that relates directly to your area (school) of interest.
As a result, if you decline a cookie, you will have difficulty using the The
Kaplan Colleges site. If you disable cookies via your browser preferences, some
features of our website won't work properly or may be considerably slower for
you.
We never use cookies to retrieve information From your computer that
we didn't originally send you in cookie form. Except as described below, we
don't use information transferred through cookies for any promotional or
marketing purposes, nor do we share that information with any third party.
Further, a cookie will not permit a website operator to learn any personally
identifying information about you, such as your real name or address, unless you
have previously provided that information to the website operator or you have
set your browser to provide this information.
At our site you may get
cookies from our advertisers or sponsors. We do not control these
cookies.
IP Addresses. An IP address is a number automatically
assigned to your computer whenever you use the World Wide Web. Web servers --
the big computers that "serve up" Web pages-automatically identify your computer
by its IP address.
Kaplan Higher Education collects IP addresses for the
purposes of system administration; to report aggregate information to our
advertisers, sponsors, and partners; and to audit the use of our site. When
visitors request pages from Kaplan Higher Education sites, our servers log the
guests' IP addresses. We do not normally link IP addresses to anything
personally identifiable. This means that a visitor's session will be logged, but
the visitor remains anonymous to us. We can and will use IP addresses to
identify a visitor when we feel it is necessary to enforce compliance with our
rules or terms of service or to protect our service, site, customers, or
others.
Some features of Kaplan Higher Education, such as certain message
boards, may display IP addresses along with the message-poster's visitor name
and message. You should review each feature prior to use and only use those that
disclose information you're comfortable sharing.
Electronic
Postcards. We give visitors the option to send "electronic postcards." We
ask you to submit the email address of your intended recipient so that we can
send the postcard to them for you. We don't store your recipient's email
address in retrievable form, and we don't use it for marketing or any other
purpose beyond delivering the electronic postcard at your
request.
Public Forums. Kaplan Higher Education makes chat rooms,
forums, message boards, and/or news groups available to its users. Many of our
chat-rooms are password protected and not accessible to the general public.
Remember that any information that is disclosed in these areas becomes public
information and you should exercise caution when deciding to disclose your
personal information.
Our chat rooms may be monitored by a moderator.
Moderators may delete comments and content that is inappropriate or
profane.
4. Links to Other Sites
You'll find links from Kaplan Higher Education's sites to independently owned, controlled, and/or managed
websites whose content we believe will be of possible interest and value to our
visitors. Additionally, you'll see links from advertisers, sponsors, and other
partners who may use Kaplan Higher Education's logo as part of a co-branding
agreement.
In many cases, these links represent cooperative projects or
mutual links established with the organizations connected with these sites. We
don't control the content of these links. These other sites may send you their
own cookies, collect data, or solicit personal information. While we identify
sponsor and advertiser areas of our websites, we do not control these cookies or
the content provided by these third parties.
Once you leave our servers
(you can generally tell where you are by checking the URL in the location bar on
your browser), the use of any information you provide is governed by the privacy
policy of the operator of the site you're visiting. Kaplan Higher Education is not
responsible for the privacy practices or the content of such sites.
We
specifically recommend that children check with their parents before clicking on
to any new sites.
5. Security
The importance of security for
your personally identifiable information is of utmost concern to us. We have
physical, electronic and managerial procedures in place to assist us in
providing secure transmission of your information from your PC to our servers.
Unfortunately, no data transmission over the Internet can be guaranteed to be
secure. As a result, while we strive to protect your personal information, we
can't and don't ensure or warrant the security of any information you transmit
to us or from our online products or services, and you do so at your own
risk.
Kaplan Higher Education accounts are all password protected so that
only authorized members are permitted to access them or view the member
information relevant to the account. We recommend that you do not divulge your
password to anyone. Kaplan Higher Education will not ask you for your password in an
unsolicited phone call or email. Ultimately, you are responsible for
maintaining the secrecy of your password(s) and any account
information.
Remember to sign out of your Kaplan Higher Education
password-protected account and close your browser window when you have finished
your work. This ensures that others cannot access your personal information and
correspondence if your computer is accessible to others, if you share a computer
with someone else, or if you are using a computer in a public place, such as a
library or Internet café.
Keep in mind that whenever you give out
personal information online -- via message boards or chat, for example -- that
information can be collected and used by people you don't know. While The Kaplan
Colleges strives to protect its visitors' personal information and privacy, we
cannot guarantee the security of any information you disclose online, and you
disclose such information at your own risk.
Kaplan Higher Education' privacy
policy does not extend to anything inherent in the operation of the Internet
that is beyond our control, and it is not to be applied in any manner contrary
to applicable law or governmental regulation.
6. Policies for Children
Under Age 13
Kaplan Higher Education and its affiliated websites encourage
parents and guardians to be involved with and aware of their children's online
experience. Members under 13 years of age shouldn't submit or post information
at Kaplan Higher Education websites without the consent of their parent or
guardian.
Unless otherwise disclosed during collection, The Kaplan
Colleges does not provide any personally identifying information about our
members under 13 years of age, regardless of its source, to any third party, for
any purpose whatsoever. We don't use any information collected from visitors
under 13 years of age for any marketing or promotional purposes whatsoever,
either inside or outside Kaplan Higher Education, except as we explicitly state
during registration for contests or promotions. In that case, the information
collected is used only for the specific contest or promotion.
All members
receive an email confirming their registration. In addition, when a visitor
under 13 registers with any of our sites, he or she is required to provide the
email address of his or her parent or guardian. We then send that parent or
guardian an email alerting them to the child's registration and giving them the
chance to cancel the registration and ask that the child's information be
deleted from our records.
Members under age 13 do not have access to The
Kaplan Colleges chat rooms or message boards (except those that are
pre-moderated and specifically directed to children), and cannot create a The
Kaplan Colleges account. Children may participate in such activities upon
registration unless their parent or guardian asks that their registration be
invalidated.
Although visitors under 13 years of age may be allowed to
participate in some contests and promotions, if such a visitor wins,
notification and prizes are sent to the parents or guardians identified in the
initial registration process. Publication of contest winners' names, ages, or
images for individuals under 13 requires parental or guardian
consent.
Kaplan Higher Education does not require a child under 13 to
disclose more information than is reasonably necessary to participate in an
activity as a condition of participation.
7. Policies for Teens Age 13
through 17
Teens age 13-17 are required to provide the email address of
a parent or guardian when they register at our sites. We then email a
notification message to the teen's parent or guardian that identifies the
information supplied at registration.
Teens age 13-17 are not eligible to
establish password-protected pages using Kaplan Higher Education.
8.
Choice/Opt-Out/Update
Information you provide at the time of registration
(if you are 13 or older) may be used for marketing and promotional purposes by
us and our affiliates, or by companies pre-screened by us. However, you can
request not to receive communications from us about new features or services.
You also can ask not to receive communications from third-party companies that
offer a product or service we think would be of value to you. If you object to
such communications for any reason, you can email your request to help@kaplancollege.edu
If you wish to terminate your relationship with us and wish for us to
eliminate your information from our database, please contact our Privacy Policy
Coordinator at help@kaplancollege.edu and
provide your account name (your email address) and Kaplan Higher Education
password.
9. Contact Us
If you have questions or concerns
regarding this privacy statement, you should contact the company as follows:
Privacy Policy Coordinator, Kaplan College, 6409 Congress Avenue, Boca Raton, FL
33487; Tel: 1-866-KC-DEGREE (Toll Free); or via email at help@kaplancollege.edu.
10.
Your Acceptance of These Terms
By using this website, you signify your
consent to Kaplan Higher Education's Privacy Policy. If you do not agree to this,
please do not use our websites or services. Your continued use of our websites
or services following the posting of changes to these terms will mean you accept
those changes in accordance with the Terms of Use.
For us to provide the
appropriate training program and relevant content for you, we must receive your
consent to collect and use your information as stated above.
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